Accountability

Complaints Procedure

Tell us what happened, what outcome you're looking for and how we can review the record fairly.

How to complain

Email team@camdenloftconversions.co.uk with your name, contact details, property address, relevant dates, any reference provided and a concise account of the issue.

What happens next

We aim to acknowledge the complaint, identify the person responsible for reviewing it, gather the relevant instruction and communication record, and provide a reasoned response.

Operator

The service is operated by My Trusted Builder Ltd (Company No. 15826076). This pre-launch procedure doesn't remove any statutory rights or external complaint route available to you.

CALL 07458 148224 Discuss your loft ↗